Press the Hold softkey during a call to place a call on hold. Press the Resume softkey to resume the call. If there are multiple calls on hold, use the up and down navigation buttons to select the desired call and then press the Resume softkey. Press the Conf softkey to place the active call on hold.Įnter the second number that you wish to call and press Send. When the second party picks up, press the Conf softkey again to join the calls together. Press the TRAN button or Tran softkey during a call to place the call on hold.Įnter the extension or number that you wish to transfer to, and then hit the TRAN button or softkey again. Semi-attended transferĮnter the extension or number that you wish to transfer to, and then hit the #send button and wait until you hear a ring-back tone. Press the TRAN button or Tran softkey again.
Attended transferĮnter the extension or number that you wish to transfer to, and then hit the #send button and wait until the second party answers. If they wish to take the call, press the Tran softkey again. If they do not wish to take the call or if there is no answer, press the Resume softkey to connect with the caller again. Call ParkĬall Park will “park” a call in a designated parking spot. Dial *41, followed by the parking spot number and the # key.You can park a call by following these instructions: A parked call can be retrieved from any device supported by Ooma Office.
1 Unicorn3112 Tips Direct IP Calls.1 Quick IP Call Mode.1 PSTN Pass Through.2 VoIP-to-PSTN Calls.2 PSTN-to-VoIP Calls.3 Route Calls to PSTN.4 Forward Calls to PSTN.4 Forward Calls to VoIP.4 One Stage Dialing.5 Direct IP Calls Direct IP calling allows two parties, that is, a FXS Port with an analog phone and another VoIP Device, to talk to each other without a SIP proxy.Wait for the prompt and then dial the phone number that will receive calls, followed by #. Elements necessary to completing a Direct IP Call: Both Unicorn3112 and other VoIP Device, have public IP addresses, or Both Unicorn3112 and other VoIP Device are on the same LAN using private IP addresses, or Both Unicorn3112 and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). Pick up the analog phone then dial *47 2. Destination ports can be specified by using * (encoding for : ) followed by the port number.Įnter the target IP address using same format as above.
Examples: a) If the target IP address is, the dialing convention is *47 then 192*168*0*160 followed by pressing the # key or wait for 4 seconds. In this case,the default destination port 5060 is used if no port is specified.
b) If the target IP address/port is :5160, then the dialing convention would be: *47 or Voice Prompt with option 47, then 192*168*0*160*5160 followed by pressing the # key if it is configured as a send key or wait for 4 seconds. NOTE: When completing direct IP call, the Use Random Port should set to NO. You can not make direct IP calls between FXS1 to FXS2 since they are using same IP.